Conference testimonials

May 3, 2013: Universal Credit in 2013 and beyond

“Really enjoyed this conference, one of the most interesting and informative ones I have attended.” – Housing Operations Manager, Thurrock Council

“Thoroughly enjoyed the conference. All presentations were highly informative. Demo projects were of particular interest to my area of work so found these very useful... facilitation of conference was excellent.” Income Services Manager, Newport City Homes

“Fantastic learning opportunity and sharing of good practice.” Financial Inclusion Co-ordinator, Hastoe Housing

“It has been very useful in terms of practically applying welfare reform to social housing.” Welfare Reform Advisor / Project Group, Network Stadium

December 6, 2012: Tackling cruelty towards people with learning disabilities living in the community: New approaches in social and supported housing, adult social care and criminal justice

“Great conference and a ground-breaking report – Great Work!” – Equalities Project Manager, Leicestershire Partnership NHS Trust
“This was an excellent conference. I think you’ve gathered a great variety of speakers who provided genuine information – challenges and inspiration to us all” – Involvement Manager, Choice Support
“Extremely well coordinated event, very thought provoking and relevant. I will work differently as a result.” – Director, Restorative Approaches in Housing
“I thought that involving the group who had participated in the research was genuinely very powerful and thought provoking and made the audience sit up and think about how we approach these vulnerable people in future” – Anon
“Great conference and I got much out of it. Well done!” – Jo Davies, Campaigns and Policy Officer, Mencap
“The conference was very interesting and I thought the Stay up Late project was especially brilliant!” – Sarah Roy, Chesterfield Law Centre
“This is one of the best conferences I’ve been to in a very long time, lots of new ideas and inspired to take some of these forward in Reading” – Community Safety Manager, Reading Council

November 28, 2012: Tenant involvement and empowerment - meeting new standards: Understanding the regulatory framework and delivering best practice

“This is the first event by Lemos&Crane that I have attended and I am impressed.” – Housing Services Director, North London Muslim Housing Association
“It was good to have a proactive facilitator who also asked questions and controversial ones too.” – Resident, Soha Housing
“The speakers were organised into a very smart schedule.” – Senior Resident Involvement Officer, Notting Hill Housing Group

November 20, 2012: Troubled families and social housing: Delivering new funding programmes to reduce anti-social behaviour and improve work and education outcomes

“I am really impressed by the organisation and the subjects covered in the presentations. Thank you!” – Early Response Hub Manager, Slough Borough Council
“Very useful as I am the housing representative in our troubled families project group. Lots of good practice to share.” – Tenancy Sustainment Manger, Tamworth Borough Council
“Very enjoyable conference.” – Community Safety Manager, Places for People
“Good conference, good speakers, good venue.” – Floating Support Team Manager, Sandwell Homes

October 25, 2012: Supporting offenders to improve their literacy: Developing communication, reading and writing skills for work and wellbeing

“Another excellent conference, with an inspirational group of speakers. Thank you all.” – Literacy Tutor, Thames Reach
“Thank you for a really varied and interesting day.” – Prisoner and Family Support Service Manager, Prisoners Abroad
“I have been to a lot of boring conferences. I thoroughly enjoyed this – great people, great speakers, good mix, good ideas and energy.” – Director, Safe Ground
“Enjoyed listening to other people’s ideas, and will definitely take some back with me. The venue was good, ran smoothly and kept you engaged.” – Library Supervisor, HMP Featherstone
“Well organised event, good and comfortable venue, varied and well chosen informed and informative speakers. Good host.” – Library Supervisor, Staffordshire County Council
“I am managing a pilot project working with prison reading groups and I found the conference very informative, not only for practical tips on working with offenders but also for giving me an insight into the emotional barriers to learning that they face. I also liked the variety of the speakers and really enjoyed the short play at the close of the day.” – Supporter Relations Manager, National Literacy Trust

July 5, 2012: Housing, health and well-being: New opportunities for service and business development

“Very informative, some new ideas for us” – Assistant Director, Community Integrated Care
“Great day, good venue, right mix of information, presentation & some light heartedness” – Strategic Housing & Support Manager, Openhouse

May 31, 2012: Payment by results in supported housing: Demonstrating value for successful commissioning

“A very informative conference – thank you” – CEO, Brigstowe
“Meaningful content and well facilitated” – Commissioning Manager, Somerset County Council
“Overall an excellent day” – Business Development Manager, Future Health & Social Care
“Very good critical analysis throughout the day” – Director of Operations, Sussex Oakleaf

May 10, 2012: Preparing for the challenges of Universal Credit in social housing: Supporting tenants to take on new responsibilities and improve their money management

“Excellent Conference” – Financial Inclusion Officer, Plymouth Community Homes
“The facilitation of the day was excellent and the question sessions very valuable” – Money Advice Team Manager, Westcountry Housing Association
“Right topic, right speakers – provoked lots of discussion, question and debate” – Director of Customer Services, South Staffordshire Housing Association
“A very well organised day. The structure was spot on.” – Finance & Resources Director, Southway Housing Trust
“Excellent, very informative. Well presented by speakers” – Housing Services Manager, North Warwickshire Borough Council
“Really good day, very interesting + informative” – Operations Manager, Flagship Housing Group

November 22, 2011: Putting personalisation into practice: New models of payment, planning and provision in supported housing and adult social care

“Enjoyable and informative” – Manager, Space East
“My knowledge is now certainly improved! Thank-you!” – Area Manager, Homes Caring for Autism
“An excellent day” – Community Services Manager, Suffolk Mind
“My experience is mostly in social care not supported housing, so this day provided a very helpful new perspective for me” – Project Manager, WCCH

November 15, 2011: Enterprise, learning and creativity in working with offenders: Innovation and collaboration for prisons and community-based organisations

“Impressed by caliber of contributors and by topicality of content. Thanks!” – CEO, Young People’s Support Foundation
“Overall great quality of the speakers who obviously had clear briefs” – Operations Manager, IFBB
“Conferences rarely live up to the promise of their publicity – this one did!” – CEO, Lifeline Project Ltd
“All talks and presentations very good. Diverse as well. Excellent overall conference” – ETE Curriculum Manager, G4S

November 8, 2011: Combating older people’s loneliness and social isolation: Family, friendship, and community involvement in care and support services

“I had a great day, excellent information” – Extra Care Supervisor, London Borough of Hillingdon
“I enjoyed the day and will take away some great examples of good practice” – Community Involvement Champion – Rykneld Homes
“The whole day was very informative and inspiring, thank-you” – Service Manager, Age UK Islington
“A well organized and very informative day. So glad I came” – Scheme Manager, Riverside ECHG

July 7, 2011: Improving literacy at transfer between primary and secondary schools: Methods of prevention and support for children who fall behind with reading and writing

"Wonderful conference, thank you very much" – SENCO, St John's C of E Primary School
"An excellent day. Lots of food for thought and suggestions for action" – Adviser for Literacy and Communication, London Borough of Haringey
"This has been a fantastic and worthwhile experience that will help me in implementing change" – One-to-One English Tutor, Brislington Enterprise College
"Well managed event. All interesting, some inspirational" – Chief Executive, Reading Matters

June 30, 2011: Mental health – happiness and well-being: New objectives for community-based practitioners and commissioners to promote the identity, relationships and independence of mental health service users

“Best conference I have been to for years. Varied, fast moving, very engaging. Thank you so much.” – Performance and Results Manager, Cranstoun
“Brilliantly varied, vibrant and helpful” Co-ordinator, MH Befriending Service
“This conference has been a fantastic opportunity to learn more about mental health and wellbeing and how to deliver a better service for service users” – Acting Key Worker Team Leader, Genesis Housing Association
“Really enjoyable and a great learning experience” – Head of Mental Health, One Housing Group

June 9, 2011: Delivering change in housing management: Responding to reform and rethinking policy and practice on tenancies, rent and anti-social behaviour

“Excellent conference, with each session proving informative” – Deputy Director, Genesis Housing Association
“Subject matter [drawn] together really skillfully. Very impressive.” - Assistant Operations Director, Axiom Housing Association
“A great mix of listening and discussion, very well hosted by Gerard Lemos” - Regional Director, Family Mosaic
“The wide range of issues addressed on focused areas of change was very stimulating and the views of speakers and participants made this a very worthwhile conference” - Head of Housing Management, Arun District Council

May 5, 2011: Developing tenants’ life-skills, learning and capacity for work and financial well-being

“I liked the interactive approach. One of the best courses I’ve been on for years. Very good networking opportunity” – Tenancy Support Officer, Sovereign Kingfisher Housing Association
“Excellent, very inspiring and informative. Met some great contacts – good for networking” – Community Development Officer, Wandle Housing Association
“Very good conference, well designed, structures and great guest speakers and case studies. Well worth attending” – Financial Inclusion & Worklessness Coordinator, Bernicia Group
“A thoroughly enjoyable conference. I have noted a large amount of ideas to add to our company’s existing support network. I would recommend this conference, it’s a motivation to staff as well as clients/tenants” – DRA Scheme Manager, Dacorum Rent Aid
“I enjoyed today, really informative, especially enjoyed the case studies. Great venue” – Community Regeneration Manager – Steve Biko Housing Association
“Wonderful day, allowing focus to be maintained on the subjects - great for networking and sharing ideas” – Training and Support Coordinator, Havebury Housing Partnership
“It's the first Lemos & Crane event I've been to, and have to say that it knocked spots off others. I particularly enjoyed the fact that it appeared informal, yet was run so very professionally, and so much more interactive than other seminars I've attended.” - Financial Inclusion Manager, The Wrekin Housing Trust

December 7, 2010: Motivating socially excluded people to improve their literacy

"Inspiring and motivational – thank you” - Training and Support Co-ordinator – Havebury Housing Partnership
“Wonderful, balanced day. An introduction to the topic for me, and inspirational” - Administrator, Southbank Mosaics
“Innovative approaches to delivering practical, functional literacy - I really enjoyed the elements of good practice across the country” - Foundation Learning Manager, Stoke-on-Trent City Council
“Very well organised and stimulating day” - Strategic Manager, Kent County Council – Libraries and Archives
“Conference was very well organised, nice setting, good opportunity for meeting others in similar situations. I met some interesting people who are doing great work” - Housing Co-ordinator, Southend YMCA
“I found it very stimulating and enjoyed networking with people I don’t naturally come into contact with” – Chair, British Dyslexia Association

November 23, 2010: Tackling ASB related to Alcohol and Drugs

"I learnt lots of great and interesting info today – which I haven't from a conference in a long time! It was good to mix up the delegates and get us talking." - ASB Team Leader, Hyde Housing Association
"Thanks very much, it has been an enjoyable day. I will recommend Lemos&Crane conferences to my colleagues." - Antisocial Behaviour Caseworker, Broxbourne Housing Association
"I found the case histories and case working really informative and thought-provoking." - Estate Manager, Enfield Homes
"Excellent programme and excellent service." - Neighbourhood Housing Officer, SOHA Housing
"Excellent presentations, and venue and lunch were very good. I really enjoyed the day, thankyou." - Community Safety Officer, Contour Homes

November 17, 2010: Older People, The Internet and New Technologies

"This has been an inspirational day, very enjoyable and rewarding. The day has been fun and varied with many ideas to take back." - Activity Co-ordinator, Brendoncare
"Well organized event, great range of speakers who covered technology and older people past, present and future. Thanks." - Policy & Voice Development Officer, Age Concern London
"Hope you carry on the good work… Very well planned" - Community Development Officer, Genesis Housing Group
"Very informative day – definitely going back with some new ideas. Good selection of speakers covering a good range of areas. Also yummy food!" - Supporting People Services Assistant, Warwick District Council

November 10, 2010: Adapting to change in income management

"Very interesting and encouraging. Provided me with lots of helpful tips and food for thought - areas I can explore further" - Housing Manager, Elmbridge Housing Trust
"Thoroughly enjoyed the day, always great to meet with others and share ideas, all the speakers were very informative" - Housing Manager, NomadE5/Isos Group

October 21, 2010: Helping offenders to develop their capacity for independence

"This conference is improving year by year and PrisonerActionNet is fantastic!" - Business & Commissioning Manager, NOMS
"Very interesting mix of people from all kinds of places of work – excellent ideas for good practice which I hope to go back and use" – Senior Support Worker, Fry Housing Trust
"A great opportunity to meet other professionals working towards making a difference, the feedback from new and innovative services was very valuable" – Employment Pathways Manager, Gwalia Care and Support
"It was definitely worth the journey!" – Prison Worker, Irish Community Care Merseyside

September 29, 2010: Young people and knives

"Excellent day, I feel privileged to have been here and have a lot to take home to the community and share" - Community Warden, London Borough of Westminster
"Thank you so much for a thoroughly enjoyable, well-organised day. We shall take on board many of the ideas discussed today" – Project Manager, Stabproof
"The conference was very interesting and the participation of young people and use of case studies made it particularly inspiring" – Project Manager, Oasis Housing @ No. 3
"Great opportunity for network and comparing, learning and sharing of good practice and effective approaches. Thank you!" Project Manager Truce 20/20, Conflict & Change
"Very much enjoyed the conference, which I found to be extremely thought-provoking and informative. Thank you very much" – Student Recruitment Manager, Northumbria University

July 1, 2010: Meeting Older People's Social and Emotional Aspirations
"This has been the most enjoyable, varied and rewarding day! I am inspired. Thank-you to all" - Viridian Housing
"The best conference I have ever attended, and such fun – thanks!" – Assisted Living Manager, Riverside
"Thank-you for such a well-organised and planned day. Kept my concentration all day. Well worth the trip from Cornwall!" - Supported Housing Officer, Coastline Housing
"Best conference I’ve attended, with inspirational speakers. I can’t wait to share thoughts and info with my colleagues" - Activity Coordinator, Southampton City Council
"Fantastic – cannot wait until next year!" - Resource and Wellbeing Manager, Oxfordshire County Council
"Really enjoyable day. Unexpectedly excellent. So inspiring that so many others are working this way, makes me want to do more" – Information Officer, Sure Start to Later Life at Halton Borough Council
"Best conference I’ve been to for a long time. Have many ideas to take back to care homes with me" – Partnership Development Officer, London Borough of Bromley

June 6, 2010: Gypsy and Traveller Communities
"I found the whole day very helpful, informative and informal. I enjoyed the way it was set out and I look forward to feeding the information back to my colleagues" – Project Worker, Stonham Housing Association.
"A good mixture of speakers covering strategic and operational matters" –Community Services Manager, Luminus group
"A very interesting event, very well run. Thank-you" – Community Development Worker, Derbyshire Gypsy Liaison Group.

April 29, 2010: Money Management for Vulnerable People
"Overall excellent programme – feel very motivated to try out new ideas" - Money Management Adviser, Stafford and Rural Homes
"Just to say, a very enjoyable “meaty” day – full of substantial ideas. Solid and sound. Thank-you" - Care Manager, Crossroads Bristol North
"The whole conference was good – especially interaction with others. Fantastic – more!" - Housing Support Worker, Richmond Fellowship
"This is the first Lemos&Crane conference I’ve attended and I was incredibly impressed. Thank-you" - Project Worker, Society of St James

November 26, 2009: Outstanding Outcomes for Vulnerable People
"It was the best conference I've been to in I don't know how long. I’m delighted I’ve found out about you!" - Chief Executive, Community Network
"Brilliant day – really enjoyed it, great choice / combination of speakers." - Tenant, Mendip Housing
"Really enjoyed my day – was kept interested, had fun and laughed" - Family Support Services Manager, Leicester City Council
"Good venue, pace of speakers. I have enjoyed this and picked up some good tips" - Team Manager, London Borough of Bromley

November 18, 2009: Tackling Hate Crime and Harassment
"Another excellent conference. It's great to hear about all the fantastic work that has been happening. Truly inspirational!" - Senior Resident Services Officer, Sovereign Twynham
"As usual, points and issues raised to take away and think about." - ASB Prevention Officer, Cobalt Housing
"It was a thoroughly enjoyable event, informative and thought-provoking" - Community Safety Officer, Derbyshire County Council
"Excellent speakers and facilitation" - Probation Service Officer, Merseyside Probation Trust
"An impressive range of speakers and subject areas" - Harm Reduction Co-ordinator, West Sussex County Council

November 5, 2009: Families, Friends and Communities
"Found it very informative, diverse and entertaining. Lots to think about and digest, creates a real burst of energy to move forward and get people on board" - Team Leader, Look Ahead Housing and Care.
"It was useful to get an overview of what's going on" - Senior Research Officer, Ministry of Justice.
"I really enjoyed being part of the day, and I must say that I find the way you guys arrange your conferences is excellent, smaller, and therefore much more able to engage with others and make links properly... sadly lacking in most conferences" - Deputy Head: Offender Management and Interventions, HMP and YOI Parc.
"An excellent set of presentations" - Communities and Partnerships Manager, Brighton and Hove DAAT.
"A good opportunity to ask questions" - Employability and Life Skills Director, Kensington and Chelsea College/HMP Wormwood Scrubs.
"Thoroughly enjoyed the day and found it very informative. Venue was great with really good lunch" - Carer's Development Manager, PSS.
"Very well organised event, everyone was very helpful" - Administrator/Fundraiser, Concord Prison Trust

October 8, 2009: Housing Choices and Life Opportunities for Local Residents
"I have to congratulate Lemos&Crane for a very well thought out, organised and enjoyable conference" - Housing Options and Advice Officer, Harlow Council
"Plenty of variety within a common theme, very well chaired" - Service Manager, Wrexham County Borough Council
"Varied, informative and interesting day" - Housing Systems and Nominations Officer, Weymouth and Portland Borough Council
"I liked the interactive conference style" - Housing Policy and Strategy Officer, Newcastle City Council

October 1, 2009: Helping young people to stop carrying and using knives
"Excellent opportunites for interacting with other delegates - a good day" - Team Manager, Camden Council
"Thanks for a great conference" - Team Manager, Parentlint Plus
"I just wanted to extend my thanks for a great day. It left me inspired and full of hope" - Community Warden, City of Westminster
"Excellent day, well presented and organised" - Assistant Youth Justice Officer, Surrey Youth Justice Service
"Thanks so much for a very informative day" - Youth Citizens Co-oirdinator, Bournemouth YMCA
June 10, 2009: Helping Tenants with Money Management
"Excellent opportunity to learn and explore" – Employment and Training Officer, Catalyst Communities
"It was a thoroughly enjoyable day and excellent value for money" - Income Recovery Manager, Look Ahead Housing and Care
"Your organisation certainly knows how to run a quality show!" – Rent Operations Manager, Nottingham City Homes
"Enjoyable throughout – thank-you" – Housing Services Manager, CHL
"It has been a very interesting day. I liked sharing ideas and meeting people dealing with the same issues as myself and discussing tips and solutions" – Income Officer, Lewisham Homes
May 7, 2009: Strengthening Identity and Belonging in Prisoners and Ex-offenders
"This conference has given me hope that there is a more human way to do what I do" (Hestia Housing and Support)
"Opportunity to network was brilliant. Learned so much about amazing work of so many volunteer organisations" (Northamton PCT)
"All this has been tremendously useful" (Framework Housing Association)
"A positive and pioneering approach - really interesting" (Correspondent Corp)
"Fantastic - more please!" (West Yorkshire Probation Service)
April 23, 2009: Maximising Tenant Satisfaction and Encouraging Realistic Expectations when Responding to Anti-social Behaviour
"Excellent set-up" (Rockingham Forest Housing Association)
"Always find Lemos&Crane events practical and insightful" (Ashfield Homes)
"Enjoyed format and structure of the conference" (Homes for Havering)
"The whole day has been enlightening" (Cannock Chase District Council)

February 19, 2009: Teenage pregnancies: reducing negative and unwanted consequences
"I learnt a lot from this event that I can apply professionally" Rugby House ARP
"What a wonderful seminar!" New Horizon Youth Centre
"All areas have been interesting and informative to go away and think further about and develop ideas" Medway Youth Centre
"Thank you for an excellent conference" Hertfordshire County Council

November 25, 2008: Engaging with Young People to Promote Positive Activity
"Brilliant and inspiring - thank you!" Michelle Martin, Extended Schools Co-ordinator, Hertford Extended Schools Partnership
"Very well organized and executed." Gillian Christie, Education Director, Tricycle Theatre
"Excellent line up of practical, successful ideas" Lynne Heslop, Education Adviser, British Council
"It was a well equipping conference that inspired me with ideas to improve the service we deliver in our organization" Josh Snowzell, PAYP Coordinator, Connexions Hereford
"Inspiring, things which I could use at work every day" Clare Devlin, PAYP/YIP Keyworker, Southwark Youth Offending Team
"Visionary, practical, engaging, excellent" Tom Craggs, Planning and Communications Officer, London Borough of Hackney

November 5, 2008: Delivering Life-Enhancing Services for Vulnerable People
"It has provided a welcome space for reflection with like-minded people and inspiration from the truly inspired. It’s rare that an event touches the soul as well as the mind" Jane Foster, Supporting People Commissioning Officer, Bracknell Forest Council
"Great day, inspiring. Just what I wanted. Another good SupportActionNet conference" Amanda Goodenough, Head of Children, Young People and Families, BCHA
"Very varied and excellent speakers and great networking. It was all very inspiring" Tamsyn Berry, Project Worker, Storybook Dads
"Great ideas I could take forward in our organization" Vanessa Gendle, Enterprise and Inclusion Manager, Single Homeless Project
"Enjoyed the day. Very informative and practical" Miankshee Patel, Customer Engagement and Equalities Officer, Warwickshire County Council

October 21, 2008: Tackling ASB by Prevention and Early Intervention
"This was certainly one of the best seminars I have attended over the past few years. It was well organised, the content was balanced and very helpful and the venue was excellent" John Stevenson, Head of Anti-social Behaviour Unit, Places for People
"Very well chaired, good variety of topics covered" Tom Crawley, Senior Estate Manager, London Borough of Wandsworth
"Excellent structure, I enjoyed the chance to debate" Edmund Foley, Resident Services Officer, Twynham Housing Association
"Very well organised event" Dorothy Gillott, ASB Officer, ACIS Group

Valuable course, I will recommend it to others" Justin Nwokolo, Senior Manager, A2 Dominion Group
"Good ideas to take on board" Denise Cole, Wycombe District Council
"Very interesting and factual" Catherine Rodberg, London Borough of Havering

September 24, 2008: Tackling Worklessness among Social Housing Tenants: Effective strategies and approaches for social landlords
"Worth the 4am start!" Keira Burns, Employment and Training Manager, Step 1 Project, Great Places HA, Manchester
"Interesting and relevant practical tips and good practice examples." Julia Collen, Community Investment Manager, The Guinness Trust
"Really good - lots of food for thought!" Julia Collen, Community Investment Manager, The Guinness Trust
"It has given me some wonderful ideas" Marie Green, Head of Community Services, BDHT
"Intense but rewarding day" Pete Dawson, Housing Team Leader, First Choice Homes Oldham
"I've been to lots of conferences but this was one of the best. Well organised, friendly staff and very well chaired by Gerard" Peter Harrison, Head of Regeneration, Gentoo Group
"Well put together, informative, stimulating and thought provoking" Steve Moss, Project Manager, New Charter Housing Trust Group

April 22, 2008: Parenting programmes for preventing and tackling anti-social behaviour: what social landlords need to know and do
"I thoroughly enjoyed the day, and I learned a lot as well. So many courses we go on aren’t nearly as good as they sounded on paper – but this one exceeded all my expectations. And although I loathe having to go to London, once there the venue was brilliant as well" Tenancy Enforcement Officer, Sanctuary Shaftesbury
"Run very well, not being split into groups works extremely well, ensures nothing is missed, most interesting delivery. Well done!" Eden Foyer Manager, Impact Housing Association
"Great to have speakers who have experienced topics covered – practical advice which can be put into practice" Service Development Manager, Cardiff County Council
"An excellent seminar – all presentations were informative and well presented" Housing Support Officer, Homes for Islington
December 13, 2007: Mental health service users' social, emotional and creative aspirations
"Excellent conference. Thank you very much." Support Work Co-ordinator, Thames Reach
"Inspiring and uplifting - much food for thought" Supported Housing Officer, Kelsey Housing Association
"All has been inspirational" Deputy Manager, Richmond Fellowship
"Excellent day all round from the time I was received at 9am - thank you!" Principal Homelessness Prevention Officer, Wandsworth Council
"I found the whole programme very interesting to use as food for thought for practice development" Community Psychiatric Nurse, Michael Schuly Community Psychiatric Rehab and Recovery Service

November 27, 2007: Person-centred services and achieving holistic outcomes for vulnerable people
"One of the most interesting conferences I have attended in a long time." Senior Support Officer, Lifeways Floating Support
"Excellent conference - given me a lot of information to take and feedback to colleagues. Also has been beneficial meeting other individuals from different areas and organisations. Enjoyed it very much." Housing Support Worker, Impact Housing Association
"I loved the energy and ethos of the overall conference - am returning well enthused." Manager Gap Project, Tyneside Cyrenians
"Excellent. A great day! Thank you." Senior Community Support Officer, West Kent Housing Association

November 22, 2007: Helping young people to stop carrying and using knives
"Fantastic seminar - well done!" Police Officer, Lancashire Constabulary
"Excellent. I wrote four new activities during today's conference due to overwhelming inspiration. Thank you." Lead Youth Worker, Richmond-Upon-Thames College
"A lovely, educational day - thank you. Excellent venue and friendly staff." PAYP Support Worker, Milton Keynes Council

November 20, 2007: Building on choice-based lettings, mutual exchanges and home ownership initiatives
"Good seminar, lovely venue, well run." Senior Housing Adviser, N.W.Leicester District Council
"Excellent. The reports on CBL successes were most useful." Specialist Housing Manager, London Borough of Wandsworth
"I enjoyed the topics, location and Question & Answer sessions." Housing Needs and Advice Manager, Chelmsford Borough Council
"The day was very enjoyable, informative, and entertaining." Housing Allocations Manager, Elmbridge Borough Council

November 6, 2007: Working with Gypsies and Travellers for Community Cohesion
"It was one of the best events I have been to. I was inspired and can take ideas back." Resident Involvement Manager, London Borough of Southwark
"Can't say enough how useful I found this!" Policy Officer, London Borough of Waltham Forest
"Really enjoyed the day - and that's from someone who usually avoids conferences. Everything - from the sessions covered, to the welcome packs, to the lunch - was excellent. Well done!" Gypsy and Traveller Liaison Officer, Norfolk County Council
"The day was very well structured especially with time for discussions at tables which was very useful indeed." Area Manager, Richmond Fellowship
"This is the first seminar that I can honestly say everything has been useful." Senior Estate Manager, Royal Borough Kingston-upon-Thames

October 25, 2007: Achieving Outcomes for BME Vulnerable People: working with the new SP Outcomes Framework
"Well organised, well structured and thought provoking." Supporting People Manager, Sunderland City Council
"A productive day - connections made, opportunities to share good practice. Excellent." Supporting People Officer, Plymouth City Council
"Excellent. Useful in a variety of ways fro technical to experiential." Policy Officer, Nottingham City Council

October 11, 2007: Supporting Financial Inclusion and Capability for Tenants
"Excellent day - enjoyable and informative. Good interaction amongst delegates." Housing Manager, Wales & West Housing Association
"An excellent and inspiring day." Senior Housing Officer, Hexagon Housing Association
"Very informative day that has given me a lot to consider and plan for." Director of Operations, Ascham Homes

September 25, 2007: Effective Resettlement for Prisoners and Ex-Offenders by Supporting Social and Emotional Aspirations
"Excellent. I have found today a really good way of learning about [resettlement] services." Tenancy Support Worker, Coldmore Area Housing Association
"An excellent day." Resettlement Officer, HMP Parkhurst
"Got me re-energised to go back and change and improve our service" Senior Contract Manager, Look Ahead
"An excellent conference. Very informative. Excellent networking - I have made some invaluable contacts. Super venue/facilities." Clinical Services Manager, Milbury & Voyage