Tackling hate incidents and hate crimes and promoting equality

We've found the information and knowledge available on RaceActionNet to be of considerable benefit." - Inspector Robin Dempsey, Police Service Northern Ireland

"An excellent resource - RaceActionNet should be THE standard." - Viv Perry, North Wales Housing Association

Over 1550 people from 110 organisations use RaceActionNet to:

Save on legal costs
Train staff and assess competence
Avoid expensive mistakes
Learn from successful initiatives
Develop policies and procedures
Prepare for inspection
Improve tenant satisfaction

Apply online for a free trial

What's inside RaceActionNet?

Guidance

Improve practice with over 800 pages of guidance on tackling hate incidents and hate crime and promoting equality.

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Resources

Hundreds of examples, case law briefings, templates, inspection reports, hate crime policies and equality schemes.

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Network

Share and learn in the active discussion forum with hundreds of equality and diversity practitioners. Create your own profile and contact other members.

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eReporting

Increase reports with an accessible tenant website. Organise and analyse reports, diary sheets and satisfaction surveys.

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Who's RaceActionNet for?

Housing officers
Caseworkers
Service managers
Team leaders
HR managers
Policy and performance staff
Other frontline staff

How is it updated?

Up-to-date case law
New examples of successful initiatives
Latest research on effective practice
Briefings on government announcements

Professor Caroline Hunter (York University) compiles the case law and legal briefings.

How much does it cost?

Subscriptions to RaceActionNet provide all staff in your organisation access to the site.

Call us on 020 8348 8263 to discuss prices, based on the size of your organisation.

How do I find out more?

Apply for a no-obligation free trial. We'll call you at a convenient time and give you a tour of the site over the phone.

Hundreds of pages of guidance

RaceActionNet has over 800 pages of practical and legal guidance on tackling incidents and crime towards people because of the race, religion or belief, sexual orientation, disability or transgender status.

For example, this page gives guidance on the procedure for applying for an injunction.

Professor Caroline Hunter (York University) compiles all the legal briefings for the site.

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Learn from examples of good practice

Members can access over 100 examples of good practice in tackling hate incidents and crime.

This example shows how practitioners in Southwark used mediation to tackle incidents.

Every month we add new examples of interesting and successful work from across the UK.

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Policy development

RaceActionNet is designed to be used for improving policy and performance.

For example, this page can be used to ensure policies are compliant with the Data Protection Act and Freedom of Information Act.

There are also equality schemes which are available for download.

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Victims and witnesses

Overview
Hate crime strands
- Introduction
- Race
- Religion or belief
- Sexual orientation
- Disability
- Transgender
Reporting
- Introduction
- Methods of reporting
- Encouraging reporting
Recording and sharing
- Introduction
- Record systems
- Sharing information
- Subject access requests
- Freedom of information
Support and protection
- Needs assessment
- Reassurance
- Floating support
- Referral
- Mutual support
- Protection
Going to court
- Familiarisation
- Practical measures
- Criminal hearings
Monitoring and scutiny

Tenant perpetrators

Overview
Policy and procedures
Support
Interviewing
- Victims and witnesses
- Perpetrators
- Vulnerable people
Evidence gathering
- Incident sheets and diaries
- Witness statements and affidavits
- Professional witnesses
- Hearsay evidence
- CCTV
Warnings
Acceptable Behaviour Contract
- Background
- Meeting
- Contract
- Support
- Monitoring
Anti-social Behaviour Orders
- Background
- Conditions for an order
- Consultation
- Application to court
- Interim orders
- Terms of the order
- Young people
- Reporting and publicity
- Monitoring and breach
Injunctions
- Background
- Breach of terms of tenancy
- ASB injunction
- Other causes of action
- Injunctions against children
- Procedure
- Terms of the injunction
- Exclusion orders and power of arrest
- Breaches
Possession and demotion
- Background
- Grounds for possession
- Demotion orders
- Procedure for application
- Court decision
- Suspended and outright
- Rent arrears
- Challenges to eviction
Partnerships
- Police
- CDRPs and CSPs
- Schools
- Social services
- Private landlords

Criminal perpetrators

Overview
Investigation
Aggravated offences
- Introduction
- Threatening words or behaviour
- Harassment, alarm, distress
- Disorderly conduct
- Harassment without violence
- Harassment with fear of violence
- Grievous bodily harm
- Actual bodily harm
- Common assault
- Criminal damage
- Murder
Hatred offences
- Introduction
- Words, behaviour, displays
- Publish, distribute written material
- Broadcasting
- Shows recorded material
- Possessing inflammatory material
- Public performance of a play
Other offences
- Football-related offences
- Nuisance phone calls
- Religious offences
Witness withdrawal
Prosecution
Court hearing
Sentencing
- Sentencing process
- Non-custodial sentences
- Racially aggravated offences
- Racially aggravated killing
Rehabilitation
- Introduction
- Recognising racism
- Reducing reoffending

Equality duties and standards

Overview
Discrimination law
- Introduction
- Types of discrimination
- Employment
- Service provision
Public sector duties
- Background
- General duty
- Equality schemes
- Employment duty
Excellence framework
- Introduction
- Recruitment
- Managing diversity
- Customer service
Local government standards
Social landlord standards
Police standards
CPS standards
YOT standards
Court standards
Prison standards
Probation standards

List of subjects

RaceActionNet provides comprehensive guidance for housing associations, local authorities and criminal justice agencies.

A full list of subjects covered by the guidance is given on the left-hand side.

To find out more about RaceActionNet, apply for a free trial now.

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Network with hundreds of professionals

RaceActionNet maintains a lively network of people dealing with racial harassment and racist crime.

This page shows the forum, where members can ask questions or post information about work they have been involved in.

Members also receive access to all the other Lemos&Crane forums through the RaceActionNet website.

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Your own profile

Each RaceActionNet member has their own online profile, which you can use to learn more about other practitioners and their interests.

For example this page shows the profile of a member at Southampton City Council.

You can contact any of the other RaceActionNet members directly through their profile.

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Monthly email

Each month members receive a free email with details of all the new and updated content.

This includes a 'monthly focus' on an important aspect of anti-social behaviour and links to new cases.

To find out more about RaceActionNet, apply for a free trial now.

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Easy-to-use tenant interface

RaceActionNet has a dedicated website through which tenants can report hate incidents and hate crimes.

The interface is easy-to-use and has been developed in consultation with tenants.

It is accessible for people with visual and auditory impairments.

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Online diary entries

Once a tenant or resident has submitted a report, they update it through an online diary sheet.

Staff members can read the diary entries as soon as they are submitted.

Once a case is closed the tenant can also be asked to complete an online satisfaction survey.

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Powerful staff interface

The staff interface is designed for simple integration with your existing case management system.

Staff can organise, search and analyse reports as they come in, as well as plot them on a hotspot map.

To find out more about RaceActionNet, apply for a free trial now.

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Learn from hundreds of policies

RaceActionNet has a special section for hate crime policies and equality schemes.

This page shows a list of some of the policies which are available for download.

Members can download schemes and policies - and share their own with other users.

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Prepare for inspection

Read the relevant section of Audit Commission reports for organisations similar to your own.

This page shows the inspection report for Broxbourne Housing Association.

RaceActionNet includes the inspection reports for all organisations which achieved have a 'good' or 'excellent' rating since 2005.

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Prepare cases

Members of RaceActionNet have exclusive access to briefings on over 120 legal cases relevant to hate incidents and hate crimes.

For example this page shows how a tenancy agreement can be used to stop a child's racial abuse towards others.

To find out more about RaceActionNet, apply for a free trial now.

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Free trial

Register

Sign in

What's inside RaceActionNet?

Guidance

Resources

Network

eReporting

Who's RaceActionNet for?

How is it updated?

How much does it cost?

How do I find out more?

Hundreds of pages of guidance

Learn from examples of good practice

Policy development

Victims and witnesses

Tenant perpetrators

Criminal perpetrators

Equality duties and standards

List of subjects

Network with hundreds of professionals

Your own profile

Monthly email

Easy-to-use tenant interface

Online diary entries

Powerful staff interface

Learn from hundreds of policies

Prepare for inspection

Prepare cases