This part of the website covers the practical steps that can be taken by civil organisations - in particular local authorities and social landlords -  to identify and deal with targeted harassment and cruelty. These include the ways in which these organisations can prevent, manage and monitor incidents of cruelty to people with learning disabilties. Also covered is how to conduct careful and effective interviews with people with learning disabilities. 

These pages will be of particular interest to those a statutory responsibility of care towards people with learning disabilities as well as those working in local authorities and social landlords.

• Policy: Review policy, procedures and clauses on hate incidents.
• Investigation and evidence: Interviewing and other ways of gathering facts.
• Warnings: A response that may be appropriate to stop some anti-social behaviour.
• Acceptable Behaviour Contracts
• Injunctions: Court order to stop unacceptable behaviour.
• Partnerships: Work with other local agencies.
• Monitoring: Monitoring and evaluating interventions